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1. How do I get a library card?
2. What do I do if I have lost my card?
3. How long may I keep the items I check out?
4. How much are overdue fines?
5. How do I renew books, videocassettes or DVDs that I have checked out?
6. How many times can I renew?
7. I have forgotten my PIN number for Pines. How can I get it reset?
8. I have lost a book/videocassette/DVD. What should I do?